General terms and conditions of sale (GTC)
Last updated: [15.10.25]
These terms and conditions govern the sales of products made on the website kyia-beaute.com, published by IK ECOMM LTD, a company registered in the United Kingdom.
- SELLER'S IDENTITY
Company name: IKECOMM LTD
Address: 71-75 SHELTON STREET, COVENT GARDEN, LONDON, UNITED KINGDOM, WC2H 9JQ
Email: contact@kyia-beaute.com
2. PRODUCTS
The products offered are described on the website as accurately as possible. The photos are not contractual.
3. PRICE
Prices are shown in EUR including VAT. Delivery is free.
4. ORDER
All orders imply acceptance of these Terms and Conditions. A confirmation email will be sent.
5. PAYMENT
Payments are secured via Shopify Payments, Stripe, or PayPal. No banking information is stored on our site.
6. DELIVERY
Fast delivery in mainland France via local provider. Average delivery time: 5 to 7 working days.
KYIA BEAUTÉ LTD cannot be held responsible for delays related to carriers.
7. RIGHT OF WITHDRAWAL
In accordance with French law, you have 14 days to exercise your right of withdrawal from the date of receipt of the product.
Return address: [Apply by email]
8. GUARANTEES
You benefit from the legal guarantee of conformity and against hidden defects.
If you receive a defective or damaged product, please contact us within 48 hours with a photo at: contact@kyia-beaute.com
9. CUSTOMER SERVICE
Contact : contact@kyia-beaute.com
10. Responsibility
IK ECOMM LTD cannot be held responsible for the inappropriate use of its products or for consequences related to unreported allergies.
Disputes
Applicable law: British law. In the event of a dispute, we will prioritize an amicable solution.
11. Applicable Law
These Terms and Conditions are governed by British law. In the event of a dispute, an amicable solution will be sought first.